Conversation
@critical 
oh well, thats probably the header then... but i recommend you to make a backup anyway so that you are safe... i dont know if manjaro does have a basic installation image which doesnt have a automatic installation process... if so you can use this but if not, just use the arch linux installation image
oh well, thats probably the header then... but i recommend you to make a backup anyway so that you are safe... i dont know if manjaro does have a basic installation image which doesnt have a automatic installation process... if so you can use this but if not, just use the arch linux installation image
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so your ssd isnt recognised anymore? did dmesg show something? or do you just use the wrong device? if you have a nvme its probably not sda1
@critical well thats not good...
If you want your data back, you probably need to turn to professionals now. Chances are good that your SSD still contains data, since a dropped chip shouldn't be damaged as badly as a hard drive. But this could be expensive, they may have to read the chips individually...
If you want your data back, you probably need to turn to professionals now. Chances are good that your SSD still contains data, since a dropped chip shouldn't be damaged as badly as a hard drive. But this could be expensive, they may have to read the chips individually...
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@critical the chances are still good, since you backuped something which manjaro recommended you to do (lets hope its the key/header) and usually, as i said, chips dont get easily destroyed from dropping them.
Point is, i doubt that a local shop can read out ssds that easily. So you should ask them specifically how they extract data from potentialy broken ssds. If they have tools to handle ssd chips i would say go for it.
You should tell them that your harddrive is encrypted and that they wont find a traditional filesystem. If they know what they do, they should give you a big image with the encrypted data in it. From there we should be able to recover your data.
Point is, i doubt that a local shop can read out ssds that easily. So you should ask them specifically how they extract data from potentialy broken ssds. If they have tools to handle ssd chips i would say go for it.
You should tell them that your harddrive is encrypted and that they wont find a traditional filesystem. If they know what they do, they should give you a big image with the encrypted data in it. From there we should be able to recover your data.
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@critical but i recommend that you speak with them about your broken ssd, since i never had to recover something from a broken device. just tell them everything you told me... just make sure you know what they want to do and that they know how your system looks like, before you give them the ssd, otherwise they probably think that there is just broken data on it.
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@critical uh oh, which service center? I have only had bad experiences, usually they install a new windows on the laptop... Do you mean the local shop for data recovery?
If so, i think you shouldnt give them the header and the password. Based on our knowledge now they just have to open up your laptop, get the ssd out of there and cool down the ssd while extracting the data... Just tell them that its encrypted and that they should make an image out of it or mirror the data on a different one, that should actually not be a problem
Thats actually something you can do too with your other computer and if you can open up your laptop.
@critical
If so, i think you shouldnt give them the header and the password. Based on our knowledge now they just have to open up your laptop, get the ssd out of there and cool down the ssd while extracting the data... Just tell them that its encrypted and that they should make an image out of it or mirror the data on a different one, that should actually not be a problem
Thats actually something you can do too with your other computer and if you can open up your laptop.
@critical
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