Conversation
@critical no, but i did some data recovery myself... whats up?
0
0
0
@critical hmm... i recommend that you check the RAM...
0
0
0
@critical do a LUKS Header Backup rn! if the header is broken you wont be able to recover any data at all
0
0
0
@critical cryptsetup luksHeaderBackup /dev/DEVICE --header-backup-file /path/to/backupfile
1
0
0
@critical im fine but i ment how things are going with your laptop rn... did you do a luks header backup?
0
0
0
@critical its not that much yeah but no, what you probably saw is luksDump...
0
0
0
@critical do you have a spare computer for downloading a rescue iso or something like that?
0
0
0
@critical hopefully both... Which distro do you use? Maybe the installation image is enough
1
0
0
@critical but we should care about the first one because you wont be able to acces any of your data if the header is broken
1
0
0
@critical i feel that you dont really know what luks is... luks use some kind of master key and your password just decrypt the master key, so if you lose the header you wont be able to recover any of your data
0
0
0
@critical blobcatsweat oh well, thats probably the header then... but i recommend you to make a backup anyway so that you are safe... i dont know if manjaro does have a basic installation image which doesnt have a automatic installation process... if so you can use this but if not, just use the arch linux installation image
0
0
0
@critical then you should be able to recover the data which is fine
0
0
1
@critical blobcatsweats so your ssd isnt recognised anymore? did dmesg show something? or do you just use the wrong device? if you have a nvme its probably not sda1
0
0
0
@critical try
cryptsetup luksDump /path/to/backupfile
0
0
0
@critical so you got a backup of one and none of the other one?
0
0
1
@critical well thats not good...
If you want your data back, you probably need to turn to professionals now. Chances are good that your SSD still contains data, since a dropped chip shouldn't be damaged as badly as a hard drive. But this could be expensive, they may have to read the chips individually...
1
0
0
@critical this is a pretty advanced case, if it would just be a deleted file on a usb, we could do much more, but now its a hardware problem
0
0
0
@critical the chances are still good, since you backuped something which manjaro recommended you to do (lets hope its the key/header) and usually, as i said, chips dont get easily destroyed from dropping them.
Point is, i doubt that a local shop can read out ssds that easily. So you should ask them specifically how they extract data from potentialy broken ssds. If they have tools to handle ssd chips i would say go for it.
You should tell them that your harddrive is encrypted and that they wont find a traditional filesystem. If they know what they do, they should give you a big image with the encrypted data in it. From there we should be able to recover your data.
1
0
1
@critical if you trust them, you can give them your manjaro backup file and the password... That could have the advantae that they could verify the data
0
0
0
@critical that might be, to be sure we had to look up which software recommended you to backup what
0
0
0
@critical lets hope its a compressed luks header
0
0
0
@critical well beside of your backup key, the chances are good that the ssd chips arent broken, and even if some of them are, it would just be a problem if the chip with the header on it is broken.
1
0
0
@critical but i recommend that you speak with them about your broken ssd, since i never had to recover something from a broken device. just tell them everything you told me... just make sure you know what they want to do and that they know how your system looks like, before you give them the ssd, otherwise they probably think that there is just broken data on it.
0
0
0
@critical nice one and now you should keep your laptop turned off
1
0
0
@critical looks like just some cooling system of your laptop is broken
0
0
0
@critical so the next step would be to get your data with a different computer or with your laptop (depends on how your laptop is broken/cooling system is fucked/how good you can open up your laptop)
0
0
1
@critical uh oh, which service center? I have only had bad experiences, usually they install a new windows on the laptop... Do you mean the local shop for data recovery?

If so, i think you shouldnt give them the header and the password. Based on our knowledge now they just have to open up your laptop, get the ssd out of there and cool down the ssd while extracting the data... Just tell them that its encrypted and that they should make an image out of it or mirror the data on a different one, that should actually not be a problem

Thats actually something you can do too with your other computer and if you can open up your laptop.

@critical
0
0
0